TERMS & CONDITIONS

BOXING DAY SALE 

Up to 80% off selected styles only. Sale starts at 4pm on 24th December 2025. Sale ends at midnight on 31st December 2025. Discount is automatically applied at checkout. All items marked final sale cannot be returned.

BOXING DAY SALE - US ORDERS 

All US orders placed during our Boxing Day Sale with any discount applied are final and cannot be returned. Please choose carefully and read the size guide for measurements. 

BLACK FRIDAY SALE TERMS & CONDITIONS 

Up to 30% off selected styles + $30 for you.
Discount code is automatically applied at checkout.

Shop New Arrivals, Get $30 On Us
Orders placed on
New Arrival products during the sale period will receive a $30 gift voucher. T’s & C’s apply.

Sale Terms:

  • All full-priced items purchased with a Black Friday discount code are considered sale and can only be returned for a credit note.
  • Items marked final sale and cannot be returned.
  • New Arrivals purchased during the sale period will receive a $30 gift voucher. (Full priced items with no discount applied have standard T's & Cs)

BLACK FRIDAY $30 GIFT VOUCHER TERMS AND CONDITIONS

  • Orders must be placed on New Arrivals only.
  • One gift voucher per person.
  • Voucher issued via email once the order is placed.
  • Voucher will expire on 1 January 2025.
  • Orders placed using the gift voucher can only be returned for an exchange or credit note.
  • Cannot be used in conjunction with any other offer.

Black Friday Sale Starts: 4pm 23/11/2025 AEDT
Black Friday Sale Ends: Midnight 1/12/2025 AEDT


SHOPPING

Pasduchas accepts payment via Mastercard and Visa only using the payment form as prompted throughout the ‘check out’ stage of this site. Our secure payment gateway is Netregistry, one of Australia’s leading e-commerce merchants. This processes all Australian credit card transactions.


ORDER FULFILMENT

Pasduchas purchases are fulfilled within 2 business days of payment, Monday through to Friday – excluding holidays. Orders are sent out via Australia Post satchel within Australia only ( Please allow an extra 3 days travel for parcels delivering into rural areas ) – No international shipping. Orders placed on weekends or holidays will be processed within the next 2 business days subject to availability. Orders will be shipped in full. If your order contains multiple items and one of them is a pre-order, the entire order will be held until all items are available, unless requested by the customer. Availability of products is not guaranteed. Once orders have been placed they cannot be cancelled. Pre-orders cannot be cancelled as they are made to order for our customers and are dispatched as soon as they are produced for the customer. If you have ordered an item that is not available or that is delayed, we will notify you via email. 


SHIPPING WITHIN AUSTRALIA & NEW ZEALAND

Please allow 1-2 business days for processing and handling of your order. Once shipped, you will receive a shipping confirmation email with a shipment tracking number. If you have a general shipping query, please contact us at info@pasduchas.com.au. Pasduchas does not accept responsibility for delayed, lost, or damaged items occurring while in transit. If you experience any issues, please follow up with Australia Post for all Australia-wide orders and some international orders. For international shipping, please contact us to confirm which shipping method was used for your order.


SHIPPING TO THE REST OF THE WORLD

Important TARIFF Update for US Customers - TARIFFS & DUTIES NOW INCLUDED (you will not incur any extra charges)

All orders are shipped via Australia Post and are then handed over to the local postal service upon arrival into the USA. Please be aware that all items shipped to the US will have all tariffs, duties, and taxes paid for by Pasduchas. Upon making your purchase, you agree to these terms and conditions.

Shipments sent outside Australia & New Zealand are sold exclusive of GST and may be subject to import duties and taxes, which may be levied once your shipment reaches your country. Click here to read more. 

Delivery outside of Australia costs a flat rate of $25.00 for as many items as you purchase. Shipping is available to all countries, with some exceptions. If in doubt, please contact us.

For details of Customs charges please consult your own Customs authorities for the latest rates. Additional charges for customs clearance must be borne by you. Unfortunately, we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances. For more information on whether your order may be effected please follow this link: http://www.customs.gov.au/site/page5549.asp

Pasduchas is not liable for your parcel once it is in possession of the freight company both within Australia or internationally. If you are experiencing unusual delays please directly contact the nominated freighting service quoting the tracking number provided by Pasduchas at time of dispatch.


RETURNS, EXCHANGE & CREDIT NOTE POLICY

We want you to feel completely supported when choosing your Pasduchas piece. While we don’t offer refunds on change-of-mind or incorrect size purchases, we happily provide store credits and exchanges to ensure you find the perfect fit and style with ease. 

CLICK HERE FOR THE RETURNS PORTAL

 

GENERAL RETURNS POLICY

  • We do not provide refunds for returns, including change-of-mind or incorrect size.

  • We offer exchanges through our returns portal for a new size or style (any balance will be issued via a credit note).

  • If you wish to return your item for a store credit will be issued via email. Store credits are valid for 12 months.

  • Returns back to Pasduchas are at the cost of the customer (you can purchase a return shipping label via the returns portal for a flat rate of $13.50 - AUS orders only).

  • Returns must be lodged through our returns portal within 14 days of receiving your order.

  • Returns will not be accepted unless lodged through our returns portal.

  • Returned items must be unworn, unused, unwashed and in original condition with tags and packaging intact.

  • If you have received a faulty item or believe your order is faulty, please contact us immediately. (Please note: incorrect fit or normal wear and tear is not considered a fault.)

EXCHANGES - AUSTRALIAN ORDERS ONLY

We offer exchanges via our returns portal for customers wishing to change their size or select an alternative style.

If you choose to exchange or use your credit to shop, the following will apply:

  • Exchanges are available for an alternative size or a different style. If the new item exceeds the original purchase price, the balance will need to be paid to secure the exchange. If the new item is of lesser value, any remaining balance will be issued as a credit note.

  • Limit of 2 exchanges per order.

  • Please note we offer complimentary shipping to send out your exchange.

  • Your exchange will be sent once the original item has been received and processed by our team. 

If you encounter any issues using the returns portal, please email info@pasduchas.com.au

CREDIT NOTES

  • Credit notes will be issued via the returns portal and emailed once approved.

  • Credit notes that are not linked to an instant exchange will be issued once the return has been received and inspected.

  • Credit notes are non-refundable and non-transferable.

  • Credit notes have a 12-month expiration from the date of issue.

  • If you have misplaced a credit note issued to you, please email info@pasduchas.com.au

INTERNATIONAL RETURNS

We gladly offer exchanges or credit notes for international customers. These must be actioned via our returns portal.

  • Returns and exchanges shipped back to Pasduchas are at the customer’s expense and must be purchased outside the portal.

  • Exchanges shipped back to the customer will require an additional shipping fee, charged during the exchange process via the portal.

  • If you require your exchange to be sent prior to us receiving the returned item (e.g., you need it for an event), please reach out to info@pasduchas.com.au

  • Credit notes will be issued as outlined above.

SALE ITEMS

This applies to items marked down or purchased using a promotional code.

  • All sale items (not marked Final Sale) can be exchanged for another size/style to the same value or less than the original purchase price, subject to availability—or returned for a credit note.

  • Items marked Final Sale cannot be returned, exchanged, or credited.

PRE-ORDERS

While Pasduchas encourages you to secure our often-limited products, we ask that you commit to your pre-order. We do not accept cancellations once a pre-order has been placed.

Please consider all factors before finalising a pre-order, including sizing, fit, colour, fabrication, and delivery date. If the item does not suit or fit you upon arrival, our usual returns policy applies.

FAULTS

If you have received a faulty item or believe your order is faulty, please contact us immediately. Please note: incorrect fit or normal wear and tear is not considered a fault.

An image of the fault is required in the returns portal before approval.
All orders are thoroughly inspected by our QC team prior to dispatch.


SAFETY ONLINE

It is of high importance to us that you feel secure while shopping online at the Pasduchas e-boutique. If you have any questions not covered here please contact us.


PRIVACY

We accept payment via Mastercard and Visa only using the payment form as prompted throughout the ‘check out’ stage of this site. Our secure payment gateway is Netregistry, one of Australia’s leading e-commerce merchants. This processes all Australian credit card transactions. Pasduchas do not ever receive your credit card details and therefore the information cannot be stored. Beyond that, all other personal information submitted remains strictly private. Pasduchas does not share or sell information to third parties, nor use personal information for any reason other than its intended use. Once you make a purchase from the Pasduchas e-boutique you are automatically included in our updates, newsletters and correspondences. To request to have your name removed from these correspondences, please click on the unsubscribe button in the email marketing or email info@pasduchas.com.au.